FAQ
📦 Shipping Policies:
The only physical Items in our shop are Stickers.
Free delivery on orders for $15 or more.
For all physical orders under $15 the Standard delivery cost of $2.50 applies.
Coloring Pages and calendars are digital products and do not require to be shipped.
We ship world wide!
These are the estimated times for shipping:
USA: 5-8 business days*
Canada: 6-12 business days*
Europe: 5-10 business days*
World: 10-20 business days*
Typically your order will be sent out within 3 days of ordering. We dispatch from the U.S and the U.K.
🌍 International shipping:
For international shipments, customs fees may occur. Customs Policies are different in each country, and the fees are based different factors like weight, value and size.
If fees are applied at customs, we take no responsibility for them.
🤷♂️ Your order never arrived:
If your order never arrived, please check your shipping confirmation, which holds the tracking number, to view where your order is at. Your order may still be in transit or at your local post office.
Please note, that we cannot provide a tracking number for sticker orders, as they are shipped in an envelope.
🔄 Return policies & damaged items:
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with us within a week's time!
❓ Other questions:
If you have any other questions, feel free to contact us via
info@breakawaytoday.net
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